Who We Serve

Built for the Businesses the Industry Ignores.

Most security firms are built for companies ten times your size. The rest just sell you software and call it protection. If you run a small business with real customer data and no one owning security, you are who we built this for.

koinōnía (κοινωνία) — community, partnership, shared purpose

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Audience profiles. See if yours is here.
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Industries where our clients operate.
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Tiers, sized for where you are right now.
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Small business focus. No enterprise, no government.
Audience Profiles

Do You Recognize Yourself Here?

Our clients come from different industries and different stages of growth. What they share is real risk, real customer data, and no one dedicated to security. Here are the situations we see most often.

01
The Founder or CEO Making Security Decisions Alone
SentinelGuardian
The Situation
  • Security decisions fall to the founder because there is no one else to make them
  • No documented policies, no formal risk register, no IR plan
  • Cyber insurance renewal is approaching and the questionnaire is intimidating
  • A customer or partner has asked for a security review and there is nothing to show them
  • Something small has gone wrong and it prompted a harder look
What Phylaxion Delivers
  • Someone who owns security decisions alongside you, by name
  • A posture assessment that shows you exactly where you stand
  • A prioritized roadmap so you know what to fix first
  • Policies you can actually hand to a customer or insurer
  • Help with your cyber insurance application and renewal
The Outcome
  • Security is no longer your problem to solve alone
  • You have documentation that holds up under scrutiny
  • You know what your biggest risks are and what you are doing about them
  • Your insurance application reflects your actual environment
  • You can answer the customer security questionnaire with confidence
"I know we have gaps. I just don't know what they are, how serious they are, or what to do first."
02
The Operations or Admin Lead Who Inherited IT
SentinelGuardian
The Situation
  • Managing Microsoft 365 or Google Workspace without formal IT or security training
  • User accounts exist for former employees; MFA is inconsistently enforced
  • No one owns offboarding. Access lingers after people leave.
  • IT decisions are made reactively rather than from a documented baseline
  • Security is one of many hats and always the one that waits
What Phylaxion Delivers
  • Security-focused review of your M365 or Google Workspace setup
  • Guidance on conditional access, MFA, and guest account policies
  • Onboarding and offboarding workflows that actually get followed
  • Documentation you can hand off to the next person in the role
  • Optional: managed IT operations to take the daily admin work off your plate
The Outcome
  • Your M365 or Google environment is configured correctly and documented
  • Former employee access is gone; current access is appropriate
  • MFA is consistently enforced across the organization
  • You have a trusted advisor to call when something comes up
  • Security no longer falls to whoever has a spare hour
"I manage our Microsoft 365 but I'm not sure it's set up correctly, and I don't have time to figure it out."
03
The Professional Services Firm with Compliance Obligations
GuardianArchon
The Situation
  • Handles sensitive client data: financial, health, legal, or personally identifiable information
  • Compliance requirements exist (HIPAA, PCI-DSS, SOC 2) but the program is informal at best
  • A large client has asked for a security assessment or questionnaire response
  • Cyber insurance premiums have increased and the carrier wants evidence of controls
  • The leadership team knows security matters but no one owns it with real authority
What Phylaxion Delivers
  • A named vCISO who represents your security program to clients and insurers
  • Gap assessment against HIPAA, SOC 2, or PCI-DSS with a clear remediation plan
  • Policies written for how your firm actually operates, not pulled from a template library
  • Leadership reporting in business terms that holds up during client due diligence
  • Insurance readiness support from application through audit
The Outcome
  • A security program that holds up when clients or insurers look closely
  • Compliance obligations tracked and managed, not sitting in someone's inbox
  • Your security posture becomes something you can point to with confidence
  • Client security questionnaires stop being a source of dread
  • Insurance premiums start reflecting the work you have actually done
"A client asked us to complete their vendor security questionnaire and we couldn't answer half of it honestly."
04
The Business Facing an Insurance or Compliance Deadline
Assessment First
The Situation
  • Cyber insurance renewal is 60 to 90 days away and the questionnaire has questions they cannot answer
  • A carrier has flagged missing controls (MFA, EDR, IR plan) and is threatening to increase premiums
  • A compliance audit is approaching with no documented security program
  • A previous claim was delayed or denied due to missing documentation
  • A new business relationship requires evidence of security controls within a fixed timeline
What Phylaxion Delivers
  • Readiness assessment focused on the specific controls your insurer is asking about
  • Gap closure plan that tells you what to fix and in what order
  • We review your application answers before you submit them
  • IR plan development, since that is the requirement most insurers flag first
  • After the deadline, we help you turn the work into an ongoing program
The Outcome
  • Your application reflects what your environment actually looks like
  • Coverage gaps closed before renewal, not found during a claim
  • An IR plan that satisfies your insurer and is actually usable by your team
  • The deadline met, with documentation that holds up
  • A real foundation for a security program, not just a one-time scramble
"Our insurance renewal is in 60 days and we don't have an incident response plan. What do we do first?"
05
The Business That Has Already Experienced an Incident
GuardianArchon
The Situation
  • Experienced a phishing compromise, ransomware event, BEC, or unauthorized access
  • Recovered operationally but has not addressed the root causes
  • A claim was filed but coverage was partial or contested due to missing controls
  • Leadership is looking for something concrete to do, not just assurance
  • The IT team patched the immediate issue but there is no broader security program
What Phylaxion Delivers
  • Post-incident review that looks at systemic gaps, not just what broke last time
  • Remediation plan focused on root causes so you are not back here in six months
  • IR plan development so the next event is managed, not improvised
  • Tabletop exercises so your team practices before something happens again
  • Ongoing advisory that keeps the program running after the urgency fades
The Outcome
  • You understand what actually happened and why, not just what the IT team patched
  • Your team has practiced responding before the next event, not during it
  • A real security program replaces the reactive scramble
  • Your insurer sees a different posture at the next renewal
  • Leadership can point to a plan, a program, and a person who owns it
"We got hit. We got through it. But we still don't know how to make sure it doesn't happen again."
Industries

Industries We Commonly Serve.

We work across industries, but these are the ones where we see the most demand. The common factor is sensitive data, regulatory pressure, and no one dedicated to managing either.

Legal & Professional Services
Client confidentiality, data handling obligations, e-discovery exposure.
Healthcare & Medical Practices
HIPAA obligations, patient data, small-practice IT environments.
Financial Services & Accounting
PCI-DSS scope, wire fraud risk, client financial data stewardship.
Technology & SaaS
SOC 2 readiness, cloud-native environments, customer trust requirements.
E-commerce & Retail
Payment processing security, third-party integrations, customer PII.
Real Estate & Property Management
Wire fraud exposure, client financial data, transaction security.
Marketing & Creative Agencies
Client data access, vendor ecosystem risk, brand trust protection.
Nonprofits & Mission-Driven Orgs
Donor data stewardship, limited IT resources, insurance compliance.
When We Are Not the Right Fit

We Will Tell You If Something Else Fits Better.

We are not the right fit for every business, and we will tell you that in the first conversation if it is the case.

If your situation calls for a different type of provider, we will point you in the right direction. No referral fees, no hidden motive.

Large organizations that likely need a full-time CISO or a larger advisory firm with a multi-person team.

Government or federal contractors. Phylaxion does not serve this market.

Clients seeking penetration testing or offensive security. We govern and oversee third-party assessments but do not execute them.

Organizations looking only for a tool vendor or license reseller. We are an advisory practice, not a managed security product business.

Get Started

Sounds Like Your Business?

Schedule a call. We will talk through your situation and tell you where we think the right starting point is, or whether someone else is a better fit.

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